Terms and Conditions of e-GP System User Agreement
 
 

National e-Government Procurement (e-GP) portal (i.e. https://www.bolpatra.gov.np) of the Government of Nepal is developed, owned and operated by Public Procurement Monitoring Office (PPMO) for carrying out the procurement activities of the public entities of the Government of Nepal.
PPMO also runs a training server (http: //www. bolpatra.gov.np/training) to allow the users to try and learn by themselves all the functionalities of e-GP system through an online mock-up of real transactional e-GP System. Users may try all activities, which is available in real transaction system. None of the activities done in training servers will be taken as real transactions.
For carrying out the real procurement transactions, users must use the National e-Government Procurement (e-GP) portal at https://www.bolpatra.gov.np. User account will be created only when the following Terms and Conditions of e-GP System User Agreement is read and accepted. It is mandatory to get registered in the system for procuring entities to conduct the electronic procurement via the System and for the suppliers to participate in the electronic bid/proposal submission.
For accessing and using this e-GP user services, you shall be deemed to have accepted to be legally bound by these Terms and Conditions of Use and comply with all of the Terms and Conditions given below, and the guidelines as stipulated in e-Government Procurement Guidelines: Public Entities, Banks, will be registered through official communication with PPMO and concerned Ministries, Department or Authority, Body.

Bidder Registration, Email verification, and Credential documents verification

  • Bidder Registration Request and Email Verification :
    • You have to create your user by click on the "Register New User" button from the home page of the e-GP portal providing your registration information and you have to submit digitally scanned mandatory credential documents (scanned documents of Company registration Certificate, Tax and VAT clearance certificate, must be easily readable). You will receive the email notification in the email address provided by you during registration from e-GP system with a link to click for the approval request.
    You will be able to access the portal only after the verification of your document by the PPMO, you may visit PPMO to submit the original document to get verification and activation of your user account. A registered user is entitled to change or renew its profile as required.

  • Credential documents verification :
    • Bidders (Suppliers/Contractors/Consultant) may visit 'e-GP Help Desk' in PPMO with the original credential documents provided/used during online registration process or send the documents via registered post or courier service for the post-verification for authenticity. The verification process may take one day to one working weeks.
    After verification of the original credential documents, PPMO will activate the your account and you will gets the activation email notification of registration and will instantly get full access to secured personal dashboard for user specific functions of the e-GP system as the e-GP System User.
    Your account will be rejected if you are unable to provide the original credential documents that is required for verification.

  • Maintaining confidentiality :
    • You are required to keep confidential your username, password, secrete question and password. You bear the full responsibility for all the transactions effected under your username and password. You commit to immediately notify the Public Procurement Monitoring Office (PPMO) about any unauthorized use of your password or account and any violation of the safety rules.
    You are responsible for maintaining the confidentiality of your password and are fully responsible for all activities that occur using your account (User Name and password). E-GP system does not store user passwords, but it will store only the generated irreversible hash value of the password. You must notify PPMO (info@ppmo.gov.np) of any unauthorized use of your password or any other suspected security breaches. You must ensure that you appropriately log-out every time from your unattended computers or from the computers you are using in public places. PPMO is not liable for any loss or damage arising from such compromise of your user account and password. The e-GP System allows modifying, updating their user details including email address and password. But it does not allow to change the login User Name and the name of the company provided during registration process.

  • Internet Browser and Users Computer compatibility :
    • To access the e-GP System securely, users should use appropriate web browsers and their associated security settings. However because of the rapid development of new browsers and new security measures come up frequently, users need to update or install new components and configuration settings as and when these come into effect. Current version of e-GP system can be best viewed at Internet Explorer 8 or above (IE8+) versions, Mozilla Firefox 3.5+, Chrome 3+ and Safari 5.0+ and at 1024 x 768 pixels resolution.
    Users are responsible to comply with the hardware, software requirements of the computer systems, and also uninterruptible Internet connectivity with sufficient bandwidth required to operate, upload and download documents in e-GP System. Public Procurement Monitoring Office (PPMO) is not responsible for non-compliance for the above by user.

  • Proprietary Rights :
    • This e-GP Portal is developed and maintained by the Government of Nepal, Public Procurement Monitoring Office (PPMO). The materials on this e-GP web portal including the information and software programs (source code) are copyrighted to PPMO, and operating system, tools, and other software and contents used for the operation of e-GP Portal are licensed to or controlled by PPMO, the Government of Nepal.

  • Auto alert and User Dashboard Inbox :
    • Users may choose to select automatic alert services through the configuration in preference section of their dashboard. Each auto alert will be sent to users via preferred channel (i.e. email or SMS), and by default same will be seen in the users' inbox available in their e-GP Dashboard. If the user does not receive auto alerts because of some third party component or system failure or for any other reason, the users must check their inbox for such alerts/notifications and communications.

  • Content of Invitation and Documentation of Bid or Proposal and any information and/or document published in e-GP by Public Entities :
    • An Invitation for Bids/Proposal and document shall be published by an authorized Public Entities of Government of Nepal. The PPMO shall not bear the responsibility for the content of an invitation of bids/proposal or Bid/Proposal documentation. In the case of additional question with respect this a user shall apply to respective public entity.

  • Bid/Proposal Submission and Conformation of Bid Submission :
    • The Bidders are responsible to plan their time sufficient to complete the web forms, documents upload, third party transactions like to pay bid document fee, bid security preparation and submission through banks, verify completeness of bid/proposal, and final submission of bid/proposal documents for the specific bid/proposal. Before final submission, the bidders may upload documents, fill-in required online forms, modify and verify the documents, and complete other activities part by part.
    A user shall be required to go through all the procedures and steps of bid submission. A bid shall be regarded as submitted only after the confirmation of successful accomplishment of all the procedures and steps, necessary for the bid submission, by the System. The PPMO and Public Entities shall not bear the responsibility for the submission of an incomplete bid/proposal by a bidder.

  • Payment process : (Revenue A/C for Bid Document Fee) :
    • Until the e-Payment infrastructure for National Payment Gateway is available in Nepal, the e-GP System uses the method to use the service of scheduled banks. Scheduled banks get secured access to the e-GP System with their own dedicated and secured Dashboard, from where, the banks can carry out the financial transactions related to public procurement collecting fees and charges, providing guarantees, tracking the guarantees, performance security and other service fees, etc. Bidders should pay the required amount for the specific purpose of transaction with e-GP System to the bank. Bank will collect the charges and fees from bidders and credits the respective account (revenue) provided by FCGO for specific service or in the account specified in bid document (specially for independent authority/body/boards), and Bank will immediately update the payment information in the e-GP system through the provided bank user access/interface. When Bank Guarantees and securities (Bid Guarantees/ security, Performance Security, etc.) are issued by the Bank, the same should be immediately update in the e-GP System.
    When Procuring Entities instructs the bank for releasing the Guarantees or Securities, and deposit in specific Procuring Entity accounts, the Bank will carry out the transactions, and update the transaction information in the e-GP System.
    The PPMO and PEs shall not be responsible for the transactions made by banks using bank rules with the e-GP system users.
    In case of International Bidders, payments should be made to the account through Bank Wire transfer or any other method clearly mentioning the purpose of payment. International Bidders must communicate with the respective banks for updating their payment details in e-GP System. Any charges incurred for payment transfer, communication or any currency conversion should be paid by the bidders themselves. A tender security issued by a foreign bank has to be counter guaranteed by a commercial bank within Nepal and the bank must be member of e-GP Online Payment in Nepal.

  • Virus and Integrity of documents :
    • If the electronic records entered online and files containing the bid/proposal are corrupt, contain a virus, or are unreadable for any reason, the bid/proposal will not be considered. It is strictly the responsibility of the bidders (National or International) to ensure the integrity, completeness and authenticity of the Bid / Proposal, and also should comply with the applicable laws of Nepal.

  • External Web References :
    • PPMO does not take any responsibility of its availability and authenticity of the external third party web references, links referred in the e-GP Portal.

  • Operation, Maintenance and Management :
    • The Government of Nepal, PPMO reserves the right to outsource operation, maintenance and management services of e-GP Data center, e-GP system and other related services to any third party. The users of e-GP system are to be obliging such any agreement with any outsourced firm/company.

  • Governing Law :
    • This Terms and Conditions of Use Agreement of e-GP Portal shall all be governed by the laws of Nepal applicable to agreements made and to be performed in Nepal. Government of Nepal and PPMO reserve the right to initiate any legal action against those users violating any of the above mentioned terms & conditions of e-GP System User agreement.

  • Changes in e-GP System and Terms and Conditions of Use :
    • Government of Nepal, PPMO shall have the right to modify clauses of the terms and conditions without prior notice. PPMO reserves the right to modify, add, delete and/or change the functions, User Interface, contents, and other items in e-GP Portal at any time without any prior notice. User is responsible to use the updated e-GP portal functions and terms and conditions of use.